Terms and Conditions golden-roo.org
Last updated: 25.09.2026
1. Introduction
These Terms and Conditions, together with any documents referred to in them (the “Terms”), govern the use of https://golden-roo.org/ (the “Website”) and every related or connected service offered through it (together, the “Service”).
By visiting the Website or using the Service, whether as a guest or as a registered Customer, you agree to follow these Terms. If you do not agree with them, you must stop accessing the Website and using the Service.
The Service is owned by Tusitier LTD, a limited liability company incorporated in the Marshall Islands under company registration number 137952, with its registered address at Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960 (“Company”), and licensed in the State of Anjouan under the Computer Gaming Licensing Act 007 of 2005, Licence No. ALSI 202505043-FI2.
2. General Terms
We may revise these Terms and the documents connected with them from time to time. Any updated provisions take effect when they are published on https://golden-roo.org/. If you continue using the Website after revised terms have been posted, this will be treated as acceptance of those changes.
3. Your Obligations
When you access or use the Service, you confirm that:
3.1. You are at least 18 years old, or you have reached any higher minimum gambling age that applies in your jurisdiction.
3.2. You have the legal capacity required to enter into a binding agreement.
3.3. Gambling is lawful in the jurisdiction from which you access and use the Service.
3.4. You will not use a VPN, proxy, or comparable technology to hide, alter, or misrepresent your real location.
3.5. You are the authorized owner or permitted user of the payment method used with the Service.
3.6. All payments will be made honestly and will not be improperly reversed or disputed.
3.7. Gambling can lead to the loss of some or all funds deposited, and you accept responsibility for such losses.
3.8. You will not place wagers using information that has been obtained unlawfully.
3.9. You will use the Service only in your own personal capacity.
3.10. You will not manipulate the Service, betting markets, or related systems in bad faith.
3.11. You will act honestly, fairly, and in good faith whenever you use the Service.
4. Restricted Use
You are not permitted to use the Service if you are underage, do not have legal capacity, live in a prohibited jurisdiction, or are otherwise barred from gambling under applicable law.
Restricted Countries include:
Austria
France and its territories
Germany
Netherlands and its territories
Spain
Union of Comoros
United Kingdom
USA and its territories
All FATF Blacklisted countries
and any other jurisdiction prohibited by the Anjouan Offshore Financial Authority.
You must not use the Service for fraud, cheating, unauthorized scraping, spam, illegal advertising, collusion, manipulation, or any other unlawful purpose.
Accounts must not be sold, bought, transferred, or shared with other people.
5. Registration
You must submit accurate, complete, and up-to-date information when opening an Account.
Each Customer may register only one Account.
We may ask you to complete identity verification and provide supporting materials, including photographic identification and proof of residential address.
We may reject a registration application at our discretion.
Your Registered Email Address must remain active, accessible, and accurate.
You are responsible for protecting your password and keeping your Account credentials confidential.
If you believe someone has accessed your Account without permission, contact [email protected] immediately.
6. Your Account
Accounts may be available in more than one supported currency.
We do not offer gambling on credit.
We may suspend or close an Account when these Terms have been breached or when action is required to preserve the security and integrity of the Service.
Funds credited to an Account by mistake remain the property of the Company and may be deducted from the Account.
Customers are required to report Account errors as soon as they become aware of them.
If gambling is no longer enjoyable or becomes hard to control, Customers may request self-exclusion by writing to [email protected].
7. Deposit of Funds
Deposits must be made with payment methods that are registered in the Customer’s own name.
Currency conversion may be carried out according to the exchange rates applied by the relevant bank or payment provider.
The Company works with third-party payment processors and does not directly handle every debit or credit card transaction.
Customers must not make improper chargebacks, reversals, or disputes in relation to valid payments.
Money obtained through criminal, illegal, or unauthorized activity must not be deposited into an Account.
8. Withdrawal of Funds
Customers may withdraw cleared and available balances, subject to the withdrawal rules and conditions that apply.
The standard minimum withdrawal amount is €10 or the equivalent in another supported currency, except when an Account is being closed.
We may request further identification or security checks before approving a withdrawal request.
Where technically and legally possible, withdrawals will usually be returned through the same payment method used to make deposits.
For assistance with withdrawals, contact [email protected].
9. Payment Transactions and Processors
Customers remain responsible for all valid payments, charges, and amounts due in connection with use of the Service.
Payments may be handled through third-party processors and merchant banking partners.
Transactions may be checked for anti-money laundering and counter-terrorist-financing compliance purposes.
Transactions considered suspicious may be reported to the appropriate competent authorities.
10. Errors
If a technical, system, or human error affects betting or payment activity, the relevant wagers or transactions may be corrected or declared void.
Customers must notify us without delay after becoming aware of an error.
Incorrect winnings, payouts, or Account credits may be recovered by the Company.
11. Rules of Play, Refunds and Cancellations
Event outcomes are settled using recognized results available at the time settlement takes place.
Published results may become final once the applicable review or correction period has expired.
Events that are incorrect, invalid, or cannot be properly verified may be cancelled or refunded when appropriate.
Minimum and maximum betting limits are set by the Company and may be changed from time to time.
Customers are responsible for checking their own Account details, transaction records, and wagering history.
12. Communications and Notices
Customer communications should be sent through https://golden-roo.org/ or by email to [email protected].
Company notices may be displayed on the Website or delivered to the Customer’s Registered Email Address.
Messages concerning an Account generally must be sent from the Registered Email Address associated with that Account.
13. Matters Beyond Our Control
We are not responsible for interruptions, failures, or delays caused by circumstances that are reasonably outside our control, including telecommunications problems, electricity outages, natural disasters, government actions, or failures involving third parties.
14. Liability
To the fullest extent allowed by applicable law, our liability is limited in accordance with these Terms.
Customers are responsible for making sure that their devices, software, and systems are compatible with the Service and are appropriately protected against malicious or harmful software.
15. Gambling By Those Under Age
Gambling by underage persons is strictly forbidden.
Accounts found to belong to underage individuals may be suspended or closed.
Winnings obtained while a person was underage may be withheld or recovered where applicable law allows this.
16. Fraud
Fraudulent, dishonest, or criminal conduct may lead to Account suspension, funds being withheld, Account termination, and legal proceedings where appropriate.
17. Intellectual Property
All rights connected with our Website, software, technical systems, trademarks, branding, and proprietary materials remain the property of the Company or the relevant licensors.
Unauthorized copying, scraping, reproduction, redistribution, or commercial use is prohibited.
18. Your License
Customers are granted a limited, personal, non-exclusive, and non-transferable licence to access and use the Service only for private and non-commercial purposes.
This licence ends when the Customer’s agreement with us is terminated.
19. Your Conduct and Safety
Any illegal, abusive, fraudulent, harmful, or disruptive conduct is prohibited.
We may investigate suspected prohibited activity and may suspend or terminate Accounts connected with such conduct.
20. Links to Other Websites
https://golden-roo.org/ may include links that lead to websites operated by third parties.
We do not control those external websites and accept no responsibility for their content, availability, rules, terms, or privacy practices.
21. Complaints
Questions and complaints should be sent to [email protected] or submitted through the Customer Support channels available on https://golden-roo.org/.
We will use reasonable efforts to review eligible complaints and provide an appropriate response.
22. Assignment
Customers may not assign or transfer their rights or obligations under these Terms without prior written approval.
The Company may transfer or assign its rights and obligations where this is permitted by law.
23. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective.
24. Breach of These Terms
We may suspend or terminate an Account if a Customer commits a material breach of these Terms.
25. General Provisions
These Terms remain in force for as long as you access or use the Service.
If the Company does not enforce a provision on one occasion, this does not amount to a permanent waiver of that provision.
If translations differ, the English-language version of these Terms will take precedence.
These Terms are governed by the laws applicable in the State of Anjouan in the Union of Comoros.
These Terms represent the complete agreement governing access to and use of https://golden-roo.org/.